Pittsburgh Port Authority
The Port Authority of Allegheny county (PAAC) is responsible for the operation of public transit including bus and rail services in Pennsylvania's second-largest metropolitan area. They hired CHK to come up with a comprehensive solution for the display of travel information in Pittsburgh and to maintain and update the information and wayfinding products over a period of several years.
PAAC's main requirement was to create a unified, consistently branded graphic system that would be deployed across the entire region. I was appointed as a lead designer and cartographer tasked with developing graphic standards, map and information displays. In keeping with CHK's philosophy, I created a family of products that combine pedestrian wayfinding with intuitive transit information products. From bus stop signage to pedestrian maps to rail schedules, these products work together to allow complete trip planning from any given point along the route.
Neighborhood maps are posted at light rail stations and show nearby bus connections
Station vicinity map featuring nearby points of interest
Major landmarks help orient users on the map. These buildings are rendered in detail using axonometric projection.
Redesigned system map shows schematic representation of the rail and bus system.
Proposed bus stop signage
Detailed design guidelines